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character creation issue

Posted: Mon Jun 13, 2016 6:37 pm
by pakos2835
after server login, in character selection menu i try push n, e, q, all buttons, but nothing happens
game totally freezing

help!

Re: character creation issue

Posted: Mon Jun 13, 2016 7:24 pm
by tangar
1) change language to English
2) check capslock and num lock. it has to be off

Re: character creation issue

Posted: Mon Jun 13, 2016 10:25 pm
by pakos2835
nop, i have problem on game/software side :(

Re: character creation issue

Posted: Tue Jun 14, 2016 3:52 pm
by tangar
Please tell your OS and hardware

Re: character creation issue

Posted: Mon Jun 20, 2016 10:39 pm
by pakos2835
tangar wrote:Please tell your OS and hardware
absolutely standart pc, win10x64, amd k10.5

Re: character creation issue

Posted: Tue Jun 21, 2016 10:27 am
by tangar
RMB at game shortcut -> "run as administrator". Also try to check firewall settings.

Re: character creation issue

Posted: Tue Jun 21, 2016 11:23 am
by pakos2835
nothing..
and my user account 'administrator' by default

Re: character creation issue

Posted: Tue Jun 21, 2016 5:51 pm
by tangar
Try RMB at shortcut -> "Run this program in compatibility mode" - win 7 and win xp

Re: character creation issue

Posted: Tue Jun 21, 2016 8:12 pm
by pakos2835
it didnt help
: (

Image

Re: character creation issue

Posted: Tue Jun 21, 2016 9:16 pm
by tokariew
farfetch'd guess, did you use SHIFT+n or only n?
You must use capital letters on this screen to create chars, or to quit the game. you use lowercase letters to choose char

If don't work try to checking if you have connection with server. (This is more farfetched even) you can check if you have connection using powershell on windows with command:

Code: Select all

Test-NetConnection europe.tomenet.eu -port 18348
if it's not work check your router/firewall settings and enable this port.

Selection screen connect with metaserver on diffrent port, than game itself, but if it's displaying char overview i don't think it's something port related,